Testimonials for Frank's Basement Systems

I wanted to take a minute and say thank you. I have used Franks before in the past however this project was an almost 200-year-old barn foundation reconstruction. It is not something you have done in the past but did not stop the dedicated team at Franks. Because it was outside the realm  Production Manager Tom and site manager Dan came out and did an initial assessment. They took their time and were very through after multiple visits considerations and planning they had a very thorough assessment of the project  They sent the crews out.  The foreman Randy's crew  and Jason's crew he had working with him did amazing work. They went above and beyond the original plans and maintained the project on budget.  They added character and craftsmanship and were able to keep the original corner stone that was set in place almost 200 years ago.  Randy and his crew were quick on their feet and overcame obstacles that would normally have caused delays (example they ran out of water but were able bail it out of the creek to keep the job going). They got the job done and finish it in under the estimated time frame.   I had other company's bid for this job and while some may have been comparable with Franks price, I highly doubt I would have received the professionalism, courtesy and care Franks gave me.  I always recommended Franks prior but now having first hand experience with multiple people in the company I can honestly say everyone has a great attitude and level of professionalism. From the laborers throwing bricks on Randy’s crew to Tom and Dan in production right down to Sherry in billing. I could not have asked for a better experience. It is clear everyone at Franks takes pride in their work.    

The crew did great work! I was very concerned about the potential mess, but extremely pleased with the outcome!

Frank N, Dan L, Javi P, and crew did a great job! Outstanding!

Anthony F. did an excellent job! He was pleasant & efficient !

Crew was fabulous! Neat, clean & efficient!

Anthony & crew did a great job & very professional!

Your company looked good.You fixed a leak in the cellar floor I would hire you again, the crew was very professional.

I found you on the internet, there weren't many companies who do this. Your company was very professional and friendly. You may use me as a reference.

We saw you advertised and hired you to waterproof our basement and fix the drainage issue. We hired you because of your experience, the size fo your organization and the price.  You were very professional. We believe we made the right choice utilizing your company for this work.

I am from out of the area but you took care of the foundation at my home in Orchard Park. A friend of mine knows you guys. The job was well done. Thanks 

I hired you to do our backyard drainage and had to say, your cleanup was better than expected. I plan to use you for all our plumbing needs. I also recently used you for my hot water tank issue as well.

Overall work was clean, everyone was professional and outstanding work.

The men who came to waterproof my basement were very enjoyable and polite. Missed them when they were finished.

"Craig did an excellent job, he was clean & personal"

Today I had a service call for a crack in my basement wall. The technician was Craig P. and he did a great job for us. He was friendly, neat and professional. He explained the process and answered all our questions. I will call Frank's again in the future based on this experience.