Testimonials for Frank's Basement Systems

A fierce rainstorm revealed several water leaks in our basement walls. Mike Ciocca from Frank’s Basement Systems came to our house to evaluate the required repairs. Mike was great. After we discussed his proposal, I told him his visit was the most professional experience I’ve ever had dealing with a home repair/improvement person. A few days later, Jamie came to do the necessary repair work. He was equally professional, doing an excellent job, removing all the debris, and leaving our basement very clean. I’m very satisfied with the repairs. I highly recommend Frank’s Basement Systems.
Mike B. of Getzville, NY
Tuesday, September 21st
Jamie is great. He is informative & nice to talk with. I recommend this company for all basement needs!!!
Valerie J. of Getzville, NY
Wednesday, November 9th
Very happy with Bill. He did a great job!
Cheryl M. of Youngstown, NY
Tuesday, August 21st
customer called said " The team we sent were professional & did good work!"
Randy M. of Youngstown, NY
Tuesday, August 14th
When I went on the website, it provided guidance on what to question. Your staff was professional and considerate and represented your company very well.
MaryLou W. of Amherst, NY
I wish to thank you and your crews for the outstanding experience we had with your company in resolving the recent issues with our house. From Mike who came to assess the nature of the situation and assure us this was a do-able project and gave us instantaneous confidence in your companny, to the structural engineer you recommended, to Craig who did some initial work on a wall fault; to Scott and his crew and to everyone you sent to our house we were impressed with the professionalism, courtesy and concern that we were shown. Our house and property was treated with care and respect and the repairs have allowed us to breathe easier at night knowing that we have a guarantee that you stand behind your work. It is no wonder that we see your trucks and signs around our neighborhoods in this area of homes which have similar problems to ours. Please commend all the people I mentioned above and anyone else associated with the job.
Ron and Patti of East Amherst, NY
I saws your vehicles in the neighborhood and hired you becuase of your company was very professional. I would hire you again. Nice job.
Pat L. of East Amherst, NY
I hired you to repair my foundation. I'm a previous customer and I hire you because of your service responsiveness and quality of work. 
Barry H. of East Amherst, NY
You were recommended to me by my realtor, and when your agent answered my call, he set up an appointment and knew what he was talking about. I hired you to repair two cracks in my basement walls and to do some cosmetic work on an outside wall crack. Clean up was excellent. I'll hire you again.
David E. of East Amherst, NY
Friday, March 15th
Dear Frank, You sent the best team ever to take care of my backyard! Thank you to Mike, Mark, John, Zac, and Eric for the amazing job that they did on this mess!  I swear by your company and your staff! They are the best and I thank you beyond words! Kerry
Kerry L. of East Amherst, NY
Thursday, April 4th
Your salesman did a good job of explaining what had to be fixed and everyone did a good job doing just that.
Nicholas S. of East Amherst, NY
Friday, May 17th
When I had my basement drainage completed by your company, I did so because of your competitive price and your sales rep, Mike Ciocca. You did a great job. Your workers were very courteous and hard working with attention to detail and clean up.
Russ M. of East Amherst, NY
Monday, September 29th
Frank, Thank you for your patience. I also want to thank you for the great job replacing our foundation wall and water proofing. If you ever need a reference from a satisfied customer, please do not hesitate to call me. Thanks again, Rick
Rick P. of East Amherst, NY
Tuesday, December 2nd
You repaired our Basement wall, drainage system, and sub pump. You did work in my community before and I had a reference for you. The sales professional explained everything and the crew did too. I'd hire you again.
Paul and Patricia K. of East Amherst, NY
Tuesday, December 2nd
Frank's is a regular fixture in our neighborhood. His reputation and guarantee on his work is the main reason we used him. I had an outstanding salesman and repairman. Thanks
James B. of East Amherst, NY
Total testimonials : 594
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