Testimonials for Frank's Basement Systems

Chuck and Mick have been fantastic. If you ever need a reference, call me. You all rock and are so professional and considerate of customers and their property. Thank you Mick!!

Please relay my appreciation to Shawn for his excellent work as he reattached and resealed, inch by inch, 170 feet of Britewall which had come loose from my concrete basement walls. My radon exhaust system will now function correctly due to his good work. Also, Shawn's pleasant character made  the whole operation more agreeable, especially as he had to juggle his appointments to finish my basement in one afternoon. Again, thank you. 

I am writing to commend Craig for the excellent work he did for us in repairing a foundation wall crack and shoring up another foundation wall issue.  He worked tirelessly, finishing the project ahead of the time initially given to us as a work-completed-estimate.   And, I do have to say, he certainly left the basement area cleaner than he found it! Thank you for a job well done!

Hi,   In May of 2023 my husband and I used Frank’s Basements to install drain tile in our basement. They did an incredible job.   All workers were knowledgeable and courteous. They were extremely diligent in cleaning up and made sure we were informed on what they were doing.   They also were great in following up with us after the job was complete.   I would highly recommend them to anyone.   Sincerely,   Mary Ellen Owczarzak

Your crew were very professional, cleaned up every day, and the work was excellent. I was very impressed from start to finish - had similar estimate but your professionalism of your company steered us to choose Frank's. We made the right choice.

The entire crew was outstanding! Hard working & nice. Five stars for Javi!

Everyone has been professional and timely with all communication. 

I first like to say thank you for taking on my difficult footer and sill plate project. I had four other contractors look at the job and they were all apprehensive on even attempting the work. I was in a real bad situation with my house and Frank's Basement Systems stepped up to the plate. Even in the beginning your very professional estimator Michael C. put my mind at ease. Everyone on board with my project was very pleasant, repectful and knowledgeable. Bottom line, all your employees kicked some severe ass and went the extra mile. They took time out to answer my many questions. They informed me what they were planning on doing next throughout the project. You advertise that you will exceed my expectations and your company knocked it out of the park! I couldn't have asked for a better contractor from start to finish. Thank you all at Frank's Basement Systems.

I hired you to do some repair work on some cracks in my basement walls. I was very pleased with the workmanship and price.

I checked your reputation and was happy with what people are saying and your experience and length of service. You came out and replaced my sump pump. I was satisfied with a job well done.

You repaired and sealed eight basement wall cracks, replaced existing crack and sump pump with triple safe super sump. Everyone was excellent. I hired you because of your reputation and the way you conducted business from the first call. One week after the installation our town had over 5" of rain in about a four hour period and we had no water in the basement. Three weeks later over 3" of rain overnight and still no water - GREAT JOB!

You repaired five cracks in my basement area. I attempted to contact a company that did previous cracks (that are now leaking!) and found Frank's. I'll use you for any future problems - absolutely! The foreman I spoke to about the job was VERY GOOD about following up on scheduling our basement work.   P.S. - We've had rain since the leaks were fixed and our basement is DRY!

Your references were very pleased with the work they had down. Your entire crew was very polite and informative. 

You came recommended. I hired you because of your transferable warranty. Jeremy and crew were Excellent!

We recently had our basement drain tile dug up and new lines run along with a sump pump and backup water system. We would like to tell you how pleased we are with the job and the great crew that did it. Chris, Austin, Jesse and Zach did an excellent job. They were very personable and polite and had a good sense of camaraderie as they worked. They patiently answered all my questions and kept me updated on the progress of the project. They cleaned the basement before they left each day. They were very safety conscious, not only for each other, but for me as well, letting me know if the floor was wet or if I should not step somewhere. Even though it was Christmas week, they worked diligently and went above and beyond by dumping some of the old stone they took out of our basement at the apron of our driveway to fill a couple of low spots. Our basement is dry and looks like new. Thanks for sending such a conscientious team of workers to our home.