Testimonials for Frank's Basement Systems

The crew was great! They thoroughly cleaned up.
Carol B. of Amherst, NY
Wednesday, November 15th
Craig was a super guy, did a beautiful job!
Don R. of Amherst, NY
Wednesday, September 13th
I just wanted to write a quick note to let you know how great of a job Javi, and his crew did on my basement. From the time, Day 1, when I was greeted at the door by Jamar, to the final walk through w/Javi, the crew was very cordial and professional. The took the time to answer every question that I had for them. I would recommend Javi's crew of, Jamar, Victor, and Samson to any/everyone. Thanks again for the great service!! The basement looks great and dry!!
Ben W. of Amherst, NY
Tuesday, March 20th
I heard of you through a neighbor. I hired you because you had all the expertise we needed. We will call for additional repairs.
John and Nancy P. of Grand Island, NY
Your drainage expert came on a day when the lawn was extremely wet. He listened to our concerns and after, he designed a plan. He met with both my husband and self to go over our plan for drainage and cost. The crew was very professional, everything was explained and they took the time to answer questions. We used Mr. Plumber for our home heating and cooling and learned about Frank's Basement Systems.  I want to feel safe in my own home. Your warranty and professionalism assured me we were in good hands. I was dealt with honestly and told all cost up front. I did not feel at any time, bullied into a decision. I feel confident in your work, products and expertise.  My home is very important. I want to maintain it the best I can. I feel working with Frank's Basements or Mr. Plumber, I am treated with concern and respect. P.S. The young man in charge of the installation of my drainage system as extremely kind and professional. He treated our property with care and was careful to remain on our property at all times. He and his crew I applaud!
Elaine C. of Grand Island, NY
You repaired cracks in my foundation. I hired you because of your length of time in business. You may use me as a reference.
Gregory K. of Grand Island, NY
Wow - you guys did a lot of work for us. You fixed my cracked basement wall, fixed my drainage issues, stabilized the wall and installed a waterproofing system. I did extensive market research and your knowledge of the job and your ability to communicate is why I hired you.  I was, and still am, very pleased with the work you did for me. You are some of the best contractors I have had do work for me. GREAT JOB!
Bill A. of Grand Island, NY
Friday, March 15th
Here is what you did for us: sealed 8 cracks, 4 beams, removed half my basment floor! Your installation crew explained everything and answered all our questions and concerns. We had painting done in the basement before this and your crew was extremely careful to keep it nice. I felt like we were not being oversold and being told we needed something when we didn't. I got three estimates before making a decision. Every one of your employees that came in the house to do work were great and some went out of their way to help us even clean up the dust - I was very satisfied with your work.
Janet S. of Grand Island, NY
Friday, March 15th
Your installation crew was professional and then some when they rebuilt my basement wall. The clean-up was excellent. Your guys were very knowledgable and professional. Thanks
Judy P. of Grand Island , NY
Wednesday, July 17th
You replaced my sump pump with your double safe system. Everyone was very professional - I knew that from the previous job I hired you for - that's why I hired you again.
Michael W. of Grand Island , NY
Friday, September 6th
I had previous work done by your company and had you repair leak in the cellar wall this time. I like your prompt response and your professionalism. Thanks.
Thomas and Dolores S. of Grand Island, NY
Monday, November 25th
I had an egress window installed. Your sales man, Kurt Treiber did a fine job! Thanks for a complete good experience!
Thomas L. of Grand Island, NY
Tuesday, December 24th
I had you encapsulate 2 crawl spaces. Jeremy and his crew explained everything and did a great job. Overall, I hired you because of Rick's know-how and your excellent literature which explained a lot.
Norman G. of Grand Island, NY
Tuesday, June 3rd
The crew did a hell of a job, very happy with the work done.
Jeff W. of Grand Island, NY
Wednesday, June 22nd
Frank. I just spent over 150k remodeling my new home on Grand Island. I can honestly say the most satisfying dollar for dollar money spent on this entire project was on my crawlspace restoration your crew did today. No damp smell anymore as well as gaining more storage than we could ever need. It feels like I added an addition on my house. I can't thank you enough.
Joe C. of Grand Island, NY
Friday, August 5th
Total testimonials : 595
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