Testimonials for Frank's Basement Systems

We are pleased with his efficient and effective work, and would be glad to have him do any future work in our home.

Monday December 19th was the first time EVER!! That I said BEST!! Repairman ever! Eric Randall immediately addressed the problem and explained the how and why the sump pump broke. Best of all, he talked to me not at me. He explained what needed to be done and gave me four options. -CHOICES!! Thats a WOW for a home problem! It's wonderful to tell you that Eric is very professional, h8ighly educated and well versed in all things "basementy"-PLUS more. Personable through and through, efficient. Well done, Eric, and lucky you Mr. Frank DiMaria to have the best of the best rep for your company. Sincerely, Dorothy Ferguson (Ferguson Electric Const. Co.)

We know Frank from some previous work he had done for us. You have a very professional crew and the yard was cleaned up afterwards. You may use us as a reference.

You replaced our drainage system for the entire permimeter of my home. You explained the issue and gave a competitive price. I would hire you again.

Spruce did some basement repair work for us and my mother-in-law in the past so I hired you to repair a crack in my basement wall now. You did a great job. Thanks!

Thanks for fixing the crack on my basement wall. I think Craig was an asset to your company. Being a senior, I was home and watched him the whole time. and he was wonderful.  

You came recommended by a home inspector. We had you come our and replace or sump pump, drains and H2O backup. I hired you because you guaranteed your work, you're a well run business, everyone always has a positive attitude.  Thanks.

customer called to let us know the crew is doing a great job! She is being well informed of everything & is very happy with Jason & his crew!

customer LMOM "Craig was a Super Guy, did a beautiful job!"

Dear Mr. Dimaria: I am writing to provide you with feedback regarding a project your company did for me over the past month. My experience was excellent and,as your advertising promotes, you have exceeded my expectations. My initial contact was with Mike Ciocca. He was very professional and explained what was needed and how things would be done in a clear,concise matter and followed up promptly with a written estimate. The project was two parts:installation of 8 piers and rebuild a side garage wall. Pier installation began on 8/28/17 and was completed  9/5/17. Your foreman,Scot, clearly explained what they were going to do and kept me informed as the work progressed and patiently answered any questions. He and his crew were very professional and friendly and made me very comfortable. The wall rebuild began 9/18/17 and  was completed 9/27/17. once again, I was impressed with your foreman,Josh, and how he explained things and kept me informed. Both crews were very hard workers who were friendly and considerate,kept the job site clean and allowed me to show my 2 year old  grandson the Bobcats,dump trucks,and various activities going on. The final component was the repair of my lawn and restoring dirt around my foundation. Here, once again I met another real professional,Louie.He and his crew restored things as if they were working on their own property. They were very friendly and explained what was being done and provided an excellent finishing touch to things. Others I interacted with also were a pleasure to deal with. Chris,in scheduling, kept me advised as work was being planned and explained any delays. Sherri,in Accounting, was very accommodating in processing my payments and professionally handled my requests and concerns. As you can see,I was very impressed with every employee of your company whom I had contact with. You have done an excellent job hiring high quality individuals who represent your company very well. I have always felt Wegmans sets the standard with its corporate culture however I believe you match them!  Regards, Charles P. M.

Customer Chuck called to let us know "the crew did an excellent job" He was impressed with their work & how clean they kept everything. He was thankful the crew helped move some things. They really went the extra Mile" Customer bought crew Pizza & Pop!

Crew was friendly, knowledgeable, courteous, clean, and thorough.  

Very pleased with Leo’s crew. They did an excellent job.

I just want to say how happy we are with our basement repair.  Victor and his crew were wonderful.  Their work looks attractive and he left our premises very neat and orderly, spotless is a better word. They worked until nearly 7 o'clock last night in order to complete the project.  Chris at your company kept us informed regarding the timetable so that we knew when our job was scheduled to be done and completed. Your other crew headed by, I think Tony, was also excellent.  They initiated the project a few weeks ago and Victor and his crew completed it yesterday. Also a word for Ray Smith, our salesperson.  He was very nice in explaining all that was required to repair our problem in our basement near our Bilco outside basement door. We would certainly recommend Franks Basement.  I am a realtor so now I will be able to speak well of your company to potential clients.  

The crew was great! They thoroughly cleaned up.