Testimonials for Frank's Basement Systems

 I just wanted to say a few words about how happy I am with the work that Frank’s did on my basement.  Anthony and his crew are some of the most hardest working, conscientious guys that I’ve ever had the pleasure to work with.   I am a single woman who lives alone.  Also, I am a full time caregiver to my elderly mother who is very ill.  Needless to say, when Frank’s told me they were going to begin the work on my house, I couldn’t even imagine how I could take care of mom and have my basement repaired.  When I explained my situation to Anthony, he explained to me how he would proceed with my basement rehab.  I am not the type of person who lets strangers stay in my house while I’m not home, but Anthony assured me that he’d make sure that everything would be safe and he’d contact me if he needed me. His honest candor, knowledge base and strong work ethic really put me at ease.  His crew are pretty nice guys too.  They did an awesome job and trained me on preventive maintenance as well. Thank you and to all the crew at Frank’s for a job well done.  If you need any further information, please do not hesitate to contact me, Best, Carol L.

Anthony & crew did a great job.... Waterproofed my large basement in just 4 days...they were timely, professional & courteous....my highest recommendation!

I just wanted to let you know that Craig and his team (Kevin and Anthony) were really good and efficient. They exceeded my expectations during the basement repair.

Did a great job! Very happy with the service done!

Andrew did a great Job! We are very happy!

Frank Sr - I wanted to thank you again for suggesting the best way to support my basement walls. Your son Frank Jr. is wonderful. He has been in touch throughout this process. You have a great young man to call your son! As for Leo - there are few people I trust with leaving in my home. He is one of them. He went out of his way to arrive Day 1 so I could speak with him and get to work on time. He kept me updated & did a fantastic job along with his crew. Thank you for leaving my house neat, clean & most of all safer. Leo & crew, I really appreciate everything you do for me! Job very well done!!!

I was impressed with Ray Smith, Anthony L & his crew. A special thanks to Anthony for shoveling her driveway!

Andrew & Jordan did a great job! They were very kind and professional.

Your company installed a new drain tile system in my full basement just weeks ago. Please acknowledge and compliment ALL the young men who worked so hard on this project. I could clearly see that this type of project is messy, tedious and exhausting! In spite of all this, Dave and his crew carried on each day with the most personable and pleasant attitudes. They were a pleasure to have around. They all worked very hard on a regular basis every single day and worked great together as a team. They were prompt, communicative, neat and organized. It must take real self discipline and dedication to one’s job to this type of work! Please especially compliment them for me again! My experience with Frank’s began with Rick Pilarski. He was especially clear in explaining the nature of the job and what to expect. In addition, he promptly answered any questions I had along the way. In spite of a scheduling issue I had grumbled about, he remained personable and willing to help. I was very happy with my dealings with Rick and will absolutely recommend him to others. Chris and Kim were a pleasure to speak with each and every time regarding scheduling, etc. Jeremy handled all of our plumbing issues professionally, quickly and neatly. Overall, I am very impressed with the employees I dealt with through my project. It is very refreshing in this day and age to deal with a business that has its act together with a respectful, professional and personable staff. They all contributed to making this dreadful type of home project actually pleasant.  I wish your successful business continued success!  

Very happy with Peter & his work!

We are super appreciative of the response we were given the last time we called. The guy who came out to do the work was wonderful and the entire experience was great.  We are moving and our new house is in the city, we’ve got a carriage house with some foundation work needed and we’ll be calling for some estimates in the spring once our engineer sorts out our plans.

It was clear from the beginning that he knew exactly what needed to be done to correct these wall cracks. It was a messy job as he had to break up concrete so water could go to the drain tiles, and not onto our basement floor. Once he was done, he took special care to clean up the debris and clear the floor rug. So far, my wife and I are very pleased with the results.  

I just wanted to acknowledge Mike Ciocca. He met with us several times regarding our foundation problems. He is very knowledgable and thorough. As we were new to this whole process, his experience and patience were very helpful. We would recommend him and he is a valuable asset to your company.

The entire crew was excellent!

The guys were great, went above and beyond, and were extremely hard workers!