Testimonials for Frank's Basement Systems

I liked your price, plus I spoke with previous clients and had a very thorough explanation of what needed to happen. That's why I hired you. Your salesman Mike was great. He explained everything and he came back of times to answer more questions we had. Your workers were also very courteous.  Definitely calling you when needed.

Eric did an excellent job fixing my basement wall cracks. Thank you!

Your company was hands-on and did an excellent job fixing more than one leaking crack in my basement!

When your crew put in the exterior drainage line from my sump pump to my bubbler, they were polite, professional and efficient.

I would like to take this opportunity for let you know that Brian did a great job on my basement wall crack. He is a very knowledgeable, courteous and professional serviceman. When I asked him questions, he provided answers about the repair as well as information regarding the products he was using. I am very impressed by the overall service provided and especially Brian who made the experience exceptional.

Just wanted to say thanks to Ray and the entire gang for making a bad situation good again.We appreciate the extra set up and clean up you guys did not to mention a dry basement!thank you, Ron G. 

I was very happy with Rick P. Rick's estimate was a bit higher than I anticipated but I was so comfortable with Rick I didn't even bother to get more estimates.

Very happy with Bryan R.

I am very happy with the job that was done at my house. The guys were very polite and courteous. They did an excellent job of putting my lawn back together and putting everything else back in place. Victor also explains everything to me in detail.

We have had our basement structurally aligned, as you know. There have been some cracks this past year; Andrew was sent to repair those. He has done a terrific job. He is a polite and hardworking young man. He was punctual and thorough. His patching work has held well and looks very neat. I am just letting you know that we are very pleased with the work that he has done.

Just wanted to let you know how happy I am with the basement wall repair by Craig. He was very knowledgeable. He showed me what he was doing and explained everything. He is extremely friendly and I was very comfortable having him in my house. My dog, who is very protective, warmed right up to him. I am very thankful for a job well done and will pass your company name to others. Thank you, Kelly

This is to let you know at Frank's Basement Waterproofing that I am very pleased with the service provided by Craig, yesterday January 21st on Lee Avenue, North Tonawanda, NY. He arrived on time and worked until the job was done. He was very friendly, especially with my elderly father. He left the job site swept and clean. (maybe even cleaner thank when he arrived). He explained what he was doing and why, and explained in detail the contract I had signed. I am very happy with the job and will recommend your company to anyone who asks. In fact I have already given Frank's phone number to two of my friends. Leigh A.

Anthony & his crew did a great job! Very respectful!

 As a retired manager for GM, one of my duties was to evaluate work processes. The first item was always safety. Anthony after introducing himself asked for a snow shovel to clean the driveway to make the work area safe for his team. The second item was the work area. Anthony made sure the basement was clean and dust free at the end of day. One of the problems that arose during the work was the location of the new sump pit. The salesman said the new sump would be put in the corner. This made my wife very happy. It turned out that the sump could not be put in that location  because of the location of our fuse box. Anthony managed to deal with this AND make my wife  happy  with the location of the sump ( he had it placed but dug it up and turned it). Anthony kept the team moving and working and to me it seemed a very systematic and efficient approach . The job was estimated to take 4 to 5 days. Anthony finished in three days  even after  a long delay waiting for the inspector. At this time we are very satisfied.  Anthony's work ethic seems high so if you would send me Anthony's phone number to me . My grandson may be opening his own business and will be needing good help.  thank you  Dick S.

So happy with Javi! He did a great job!