Testimonials for Frank's Basement Systems

I can't say enough about the excellent service I received from the workers of Frank's. They were prompt, courteous, respectful and seemed extremely knowledgeable about the job at hand. The property was left in pristine condition and no one was as hardworking as this crew. When they left, they felt like family. Seriously! Highly recommended!
Betty Ann S. of Depew, NY
Friday, August 19th
On August 29 I had a crack in my cellar wall repaired. Besides having it done well I also had a very kind, well mannered, respectful and very competent young man working. He explained every aspect of the repair, answered any questions and showed me the finished work before he cleaned up. I couldn't of cleaned up better. This young man and your employee's name is David Starr. His last name fits him well. These are the kind of employees that make a business what it is. In the future I plan to use mr plumber too. Have some leaky faucets that need to be fixed. And some major work that did not work nor protect me from the last sewerage back up. That's another story.
Suzanne L. of Depew, NY
Wednesday, August 30th
I am a neat freak, and did not have to pick up anything after the crew did exterior drainage here.
Mike S. of Depew, NY
Friday, August 25th
I recently had a crack in my basement wall repaired by Craig. I am sending this short note to let you know we think he was a pretty nice guy and made us feel comfortable about the work being done. He was neat, clean, and timely. We would not hesitate to refer Frank's to our friends.
Mark & Connie R. of Lewiston, NY
Saturday, August 13th
Josh Farnsworth was the technician who called on us. He was extremely likable and professional. He diagnosed the problem quickly and explained it to me very clearly. The work that he did was excellent and done very quickly. I would enthusiastically recommend him to anyone!
David S. of Lewiston, NY
Tuesday, June 13th
Mike W. and Scott and his crew did work in my basement 2/1/16 and did a wonderful job, they represent your company with an A+ they were timely professional and polite. The cleanup was excellent. I have referred your company to family members. Keep up the good work and thank your crew for an excellent job
Lorraine S. of Lancaster , NY
Monday, February 22nd
customer Emily called to let us know "Craig was professional, courteous & hard working! Very much appreciated Craig & his work!"
Emily & Greg G. of Lancaster, NY
Thursday, October 26th
The crew was very professional, never heard any SWEAR WORDS! The work done was BEAUTIFUL!
Barb W. of Lancaster, NY
Tuesday, November 28th
I saw your ad in the phonebook and called. You did excellent work.
Stephen M. of North Tonawanda, NY
We first saw you at a home show. We've hired you 3x's now because of your non-pressure for work and straight forward, decent price. 
Gary B. of North Tonawanda, NY
I saw you in a flyer and hired you for your pricing and your knowledge of the damage I had. You can use me as a reference and I would hire you again.
Gary P. of North Tonawanda, NY
Hi you removed old and installed new drain tile for me. Everyone was very professional and we liked your product. Leao and crew wer accomodating, helpful, considerate and nice. I intend to hire you again.
Philip of North Tonawanda, NY
I'm a repeat customer and I hire you because of my past experience and the guarantee you offer. You fixed 3 cracks in my basement this time. Yep, I'd hire you again.
David L. of North Tonawanda, NY
When I needed drain tile and a new hot water tank, my neighbor told me about Franks. Glad I called - Great Service.
Michael G. of North Tonawanda, NY
Friday, September 27th
I heard about your company and hired you again because of the previous work you did for me. Great job all around.
John T. of North Tonawanda, NY
Monday, October 7th
Total testimonials : 410
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