Testimonials for Frank's Basement Systems

The crew and salesman were all very nice and knowledgeable. They answered all our questions and were polite and courteous. Everything was cleaned up after the work was completed. The job was completed close to the expected time and so far, all looks good.

You provided Carbon fiber reinforcing, Brite Wall and Dehumidifying system for me. I found your office friendly and professional and your crew was excellent. You provided practical, realistic solutions to our problem!

Your office was very friendly and professional. Frank was very thorough and Pete answered all of my questions and did an excellent job. I have confidence Frank's would do the work correctly. Frank's has knowledge, with expertise and experience. Frank N. was pleasant and not pushy. Keep up the good work and thank you!

I had my annual check of sump pump and had our drain pipes cleaned, etc. It was explained to me to do this when you added our basement a few years ago. Your professionalism, and workmanship quality, are why I look forward to working with you again.

Ray Smith was our salesperson and he did a great job. He was on time; he listed to our needs and concerns and was very professional. Out of a score of 5, I would rate him a 5+++. He explained everything in detail. He helped with resources and had great social skills, very impressive!

You replaced my sump pump basin and foundational repairs to my garage and basement.  I had an excellent  salesman who explained everything that needed to be done and had a foundation specialist come to review. Excellent work and excellent staff. We will not have to worry about leaks in our basement and garage walls!

The installation of the drain tile in our basement was great. I already referred you to a friend. Our installation crew was the best anybody could ask for. They worked the entire time. They were here and were very detailed. They were AMAZING!

Frank, I'm letting you know the level of service I recently received from members of your company. Your specialist Rick came to discuss a drainage problem at (my home) in Hamburg & I booked with your company because of his honesty & knowledge. On May 17th a team arrived to begin drain tile around my garage at which time I was told I needed a bottom section of the interior of my garage repaired. I would like to thank the amazing team of Scott, Mike, Forest, Rich, Mick & Jeramy. The love of their job & respect for your company was evident in their professionalism & ethics. They explained everything they did & whey some things needed to be done. I would highly recommend this team to everyone. You are fortunate to have them as part of your company. Sincerely, Phyllis Zagarrigo Hamburg, NY  

The 3 guys who came to do the work for me were polite, acccomodating, willing to answer all of my questions which were quite a few. I give them a 10.

Yesterday, Dec. 6th, you sent an associate out to our home to repair a crack in our foundation. I can sum up the experience in a couple of sentences, one to you and one to him. You need to hire 10 more associates like Peter; he was thorough, knowledgeable, helpful, and very professional. And Peter, thank you again, for a wonderful job.

The crew did a great job! Very happy with them & work done!

The crew did great work! I was very concerned about the potential mess, but extremely pleased with the outcome!

Frank N, Dan L, Javi P, and crew did a great job! Outstanding!

Anthony F. did an excellent job! He was pleasant & efficient !

Crew was fabulous! Neat, clean & efficient!