Testimonials (Customer Reviews) for Frank's Basement Systems

Josh Farnsworth was the technician who called on us. He was extremely likable and professional. He diagnosed the problem quickly and explained it to me very clearly. The work that he did was excellent and done very quickly. I would enthusiastically recommend him to anyone!

David S. of Lewiston, NY
Tuesday, June 13th

You installed IBeams for structural support on my basement walls. I hired you because the work you did for us was specialized and we couldn't find any other company to take care of us. Everything was done in one day - that was great! Your staff was very helpful and courteous.

Carol L. of Strykersville, NY
Monday, November 25th

I had a bubbler system put in. You came recommended by two of my neighbors who loved the work you did on theirs lawns and basement. The crew was GREAT - so was the job! Could not even tell they were her after they left!

Ron D. of Lancaster, NY
Friday, September 6th

Mike W. and Scott and his crew did work in my basement 2/1/16 and did a wonderful job, they represent your company with an A+ they were timely professional and polite. The cleanup was excellent. I have referred your company to family members. Keep up the good work and thank your crew for an excellent job

Lorraine S. of Lancaster , NY
Monday, February 22nd

Customer Paul called to let us know "What a great job Craig did!"

Michelle & Paul K. of Lancaster, NY
Tuesday, September 26th

customer Emily called to let us know "Craig was professional, courteous & hard working! Very much appreciated Craig & his work!"

Emily & Greg G. of Lancaster, NY
Thursday, October 26th

The crew was very professional, never heard any SWEAR WORDS! The work done was BEAUTIFUL!

Barb W. of Lancaster, NY
Tuesday, November 28th

I saw your ad in the phonebook and called. You did excellent work.

Stephen M. of North Tonawanda, NY

We first saw you at a home show. We've hired you 3x's now because of your non-pressure for work and straight forward, decent price.

Gary B. of North Tonawanda, NY

I saw you in a flyer and hired you for your pricing and your knowledge of the damage I had. You can use me as a reference and I would hire you again.

Gary P. of North Tonawanda, NY

Hi you removed old and installed new drain tile for me. Everyone was very professional and we liked your product. Leao and crew wer accomodating, helpful, considerate and nice. I intend to hire you again.

Philip of North Tonawanda, NY

I'm a repeat customer and I hire you because of my past experience and the guarantee you offer. You fixed 3 cracks in my basement this time. Yep, I'd hire you again.

David L. of North Tonawanda, NY

When I needed drain tile and a new hot water tank, my neighbor told me about Franks. Glad I called - Great Service.

Michael G. of North Tonawanda, NY
Friday, September 27th

I heard about your company and hired you again because of the previous work you did for me. Great job all around.

John T. of North Tonawanda, NY
Monday, October 7th

I liked your price, plus I spoke with previous clients and had a very thorough explanation of what needed to happen. That's why I hired you. Your salesman Mike was great. He explained everything and he came back of times to answer more questions we had. Your workers were also very courteous. Definitely calling you when needed.

Shirley W. of North Tonawanda, NY
Wednesday, October 9th

Testimonials for Frank's Basement Systems

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