Testimonials for Frank's Basement Systems

 I am writing this letter to tell you want a great experience I had when Mike Ciocca came to my house to estimate remediation of my crawl spaces.  He was professional, nice, knowledgeable and straight forward.  He gave us the estimate and we signed with him immediately. However the story gets better, a week later we received an offer on our house.  The inspection of course was not good because of the crawl spaces.  The buyer wanted to talk with Mike.  It was a Saturday I said I would try to call him, and told the buyer I would have Mike call him.  Mike called be back, then called the buyer.  A day later the buyer bought our house.  Mike thank you again!!! Mike did this on his day off.  The work has not been done yet but i am looking forward to meeting more of your excellent people. I would recommend Frank's Basements to anyone.

Craig was very professional and we are very happy with the work that was done!

I learned of you online and read your testimonials. I hired you because of the salesman and the fact he had a consultant come to the house to explain issues - both were concerned and seemed genuinely interested. Everyone I came in contact with in the different branches of your business were cordial and respected my wishes concerning my invalid mother, dog and cats. It was nice that they actually listened and followed through.  I congratulate your company on your employees and the contractors you have associated with your company. Keep up the good work.

I heard about you from a former employee of yours for my interior basement drain tile work. I would recommend your company all day long!

customer Mike left detailed message- " Very happy with crew & work done, everything went smoothly & they all did a great job!" Including Frank Dimaria himself & Rick P.

Craig did a great job! He was on time and explained everything step by step.

Frank answered my call and came over. He explained the situation and told us exactly what was needed. I heard of you through another company. The cleanup was very satisfactory. Thank you for a job well done.

Your installation crew was over-the-top. The young man who came out, as well as your office personnel,  was professional, respectful and skilled! 

I can't say enough about the excellent service I received from the workers of Frank's. They were prompt, courteous, respectful and seemed extremely knowledgeable about the job at hand. The property was left in pristine condition and no one was as hardworking as this crew. When they left, they felt like family. Seriously! Highly recommended!

On August 29 I had a crack in my cellar wall repaired. Besides having it done well I also had a very kind, well mannered, respectful and very competent young man working. He explained every aspect of the repair, answered any questions and showed me the finished work before he cleaned up. I couldn't of cleaned up better. This young man and your employee's name is David Starr. His last name fits him well. These are the kind of employees that make a business what it is. In the future I plan to use mr plumber too. Have some leaky faucets that need to be fixed. And some major work that did not work nor protect me from the last sewerage back up. That's another story.

Very happy with Bryan & his work! Bryan was kind & diligent!

The crew was great, polite & funny! Their work was amazing

I am a neat freak, and did not have to pick up anything after the crew did exterior drainage here.

I met your rep Frank at the Buffalo Home Show where he explained all you could do. There he asked me what I wanted. From there we set up a plan to address my issues and keep within my cost budget. Without any pressure for additional work. You waterproofed my crawl space with your smart drain system and sump pump. Your office was very professional and you crew explained everything before, during and after the process.  I would like to give credit to the work crew, Leo, Arron, Don (I forgot the last name). With crews like this from start to finish, you'll have nothing but future success!

I recently had a crack in my basement wall repaired by Craig. I am sending this short note to let you know we think he was a pretty nice guy and made us feel comfortable about the work being done. He was neat, clean, and timely. We would not hesitate to refer Frank's to our friends.