Testimonials for Frank's Basement Systems

Frank's responded immediately to my emergency problem, which arose after using two other plumbers.  He devised a solution to a difficult problem, gave us a detailed estimate on the solution, as well as a timetable, and then he and his crew stuck to the plan.  They had to totally redo our sewer system, installing a second sump pump in the basement under the cement, and replacing all our pipes out to the main sewer line.  They did such a good job and were so professional on the job that we then hired their cement division to replace our entire driveway, and sidewalk which had buckled, due to the sewer draining right under them.  We also had them redo our very cracked cement patio.. We then had Frank's replace our furnace, which was leaking gas.     From start to finish, Frank himself was checking on every crew and all the work being done.  I had his personal cell phone, (which he answers himself, immediately), to call if I had any questions or concerns.  We found him to be honest, upfront, (funny!), and delightful to deal with.  When his crew's left, they left no mess and the job was perfect:  we were very happy.  Today, if we have any issues that any of his divisions can handle, we call Frank first.  He's our "go-to" guy. 

You repaired my sump pump and took care of two leaks in the basement wall. You provided exact details of the work to be done. You are experts in your field.  Thank you for the excellent work you did to rectify the basement problems I had. Frank was recommended by 3 of my friends and I would certainly recommend you as well.

You took care of my yard drainage problems. I hired you because of your knowledge of my precise needs. I would hire you again.

I hired you to repair a crack in my foundation. You came recommended to me by a concrete company. The clean up was exceptional and the office personnel were absolutely professional. I'm very satisfied with all work done by Frank's.

You came out and fixed two leaking cracks in my basement and I was impressed with your professionalism, the explanation of the problem, and the price. Feel free to use me as a reference.

Your references and positive ratings on Angie's List was what got us to call you. You installed a new sump pump and did some foundation work for me. Your professionalism and the helpfulness of Micheal Ciocca made a huge difference.

Installed four steal beams in basement to fix our bowing basement wall. Your staff was knowledgeable about services and you're a company that knows what you're doing. Nice job - you may use me as a reference.

Ray Smith was awesome with giving me all the information about my Basement drainage and cleanspace job. He really went over everything.  I hired you because Ray promised that you would do it right. Nice job.

I hire Frank's for all my home care needs because I know it will be done right the first time. they come out as promised and resolve any issues. Your staff is wonderful!

Frank - the owner - listened to my original concern and took control of the project. everyone did an excellent job. I think the work was well done and the overall price was reasonable with good products and craftsmanship. Thanks again!

I'm a previous customer. I think your company is professional, excellent job and clean up  without any doubt. Keep up the good work.

I hired you because of the professionalism of all your staff and the patience you showed in explaining your work. It is a joy not to have anxiety every time it rains because our basement is dry! Thanks Frank!!

Amazing customer services and reasonable prices. I'm always thrilled by how nice all the staff is. Every person who take a phone call and every tech I've met have been personable and helpful

You fixed a leak in my basement. LOVE your lifetime warranty.

You replaced my sump pump because of your fast service and reputation. I'll definitely hire you again.