Testimonials for Frank's Basement Systems

So happy with Bryan, he is a nice young man & did a fine job!

His demeanor was amiable and his willingness to investigate and, at a future date, correct the issues I have encountered with the drainage in my yard was exemplary. He and I discussed a corrective measure to pinpoint the source of the water migrating into basement that is acceptable for the time being.  I greatly appreciated his effort today. Additionally, thank you very much for your continued assistance in this matter.  

Very happy with Victor & crew, Victor even took pictures of the crawl space for better explanation.

Cristal called to let us know " Robert & the crew were- professional, clean, neat, simply Top Notch! Thank you ! "

Mike C was great! Anthony and crew were professional and efficient!

Extremely happy with Chris! He does great work!

Just wanted to let you know we did not get a drop of water in the basement during Saturday's downpour. Sump was going off about every 5 minutes during the worst of it but everything worked as promised. Needless to say, I am extremely happy about that, and the fact that we had the work done when we did. To say it was money well spent is an understatement.   Thanks again to you and the crews who did the installation.

I have always trusted Frank. He replaced a basement wall years ago; since then, I call him for any plumbing needs. Frank is a nice honest guy, as is his son. I’ve had all positive experiences with his employees: knowledgeable, friendly, professional!

You installed a sump pump and waterproofed our basement. We were referred to you by a friend and hired you for your lifetime guarantee and your price. We are happy with the work and we'd hire you again.

You came out and corrected some drainage issues around the I-Beam. You people are the best to work with. You made us feel like we were your number 1 priority.

The young man explained everything and answered all my questions. I'll hire you again.

I had an interior french drain and sump pump installed. Your sales rep did everything needed to explain everything in full detail, so did your crew who were very professional. Your quality of work was a great value.

Dear Frank's Your employee Craig just left my house after doing a great job on my basement walls. He is very professional in his manner. His work is immaculate. I will recommend Frank's every time and if I should need any work done I will be calling Frank's. Thank you!  

I recently had my basement done by your company. I just wanted to say that I think your company did a great job! Your company did an amazing job, from getting an appraisal to setting an appointment up. You guys made it real easy and convenient for someone like me who knows nothing about basement work. I just want to thank  the crew who did all the labor! I do not remember their names, but wanted to say how great they did! They were all very respectable when coming to my house. I have 2 dogs and they all showed them love and made them feel not afraid of having new people in the house. They cleaned up well after themselves and left no mess. They were real easy to talk to and answered any question I had during the process. Every day they explained what they did and showed me all the work. They worked real hard and had to work in cold weather conditions, but it did not stop them from doing their job. I love the work that was done and will definitely recommend your company to others looking for similar work! Thank you again!

I'm writing this letter to tell you how happy and impressed I am with your employees who worked on my basement solution on November 29th. From my first contact, I was pleased and surprised. I had three other companies estimate the work and cost needed at my house. Rick P. was the only one of four who listened to my problem and actually HEARD what I was describing. Rick came and looked at my basement and offered a stepwise solution - SaniDry Dehumidifier and repair of two cracked walls. He said, "Do this and go through another winter and see if this takes care of the problem." Every other company gave me the "one size fits all" solution - repair cracks, new drain tile, and sump pump installation. When Craig arrived that morning to do the job, he was easy to work with, and I can tell he really "knows his stuff." Every little while, he called me down to the basement so I could see each step of what he was doing to repair the cracked walls. I was so appreciative of the explainations, and I learned a lot that day. Later, Chuck and his crew arrived to install the SaniDry dehumidifier. Chuck also involved me in the decision as to where to put the vents in my kitchen. Instead of finding the easiest installation point, Chuck put all the vents where I wantedf them, and it was a very tight space for him to be working in. I know the vents are in the best place for my needs and appreciate, agian, being listened to and HEARD. The solution Rick came up with appears to be the fix that my house needed to eliminate the excessive humidity present. I am not seeing the condensation buildup on my windows the way I used to during the cold winter months. I have already sung your praises to others that need basement work done, and I will continue to recommend your firm. I hope that you will share this letter with the men who did such a terrific job at my house. They are professionals and know their craft! Thank you so very much. I wish all of you a Blessed and Merry Christmas and a Happy and Prosperous New Year!