Sump Pumps Customer Testimonial from Debbie M. in Tonawanda, NY

So far, I have had three occasions to use Frank's. The first was two years ago when we had drainage work done in our basement. Javi was the crew chief and was just wonderful to deal with, along with the rest of his crew. They were efficient yet very personable. We also had a new gas line installed for our pool last year. Unfortunately, I cannot remember the name of the young man who did the work but he was also very nice to deal with.


Today, Brian did a routine inspection of our sump pump. He was not only extremely courteous and friendly, but very thorough in explaining things to me.


Kudos to Frank's for hiring people who not only know how to do the work but are also friendly and personable to the customer. That means a lot. I'll continue to recommend your company to others.

- Debbie M. of Tonawanda, NY
Wednesday, January 4th
Frank's Basement Systems service area
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