Job review from in Grand Island, NY 14072 on 05/12/22

Overall Rating:

4.8  out of 5
Our Overall Service

5

Call Representative

Well versed in handling questions and great personality

Sales Process

Did not return calls in regard to getting clean-up person. The one recommended left town and I found my own who did a great job.

Our Installation Crew

On time and worked well and on time. Answered all questions.

The Cleanup Process

Very good but the cement person should not have cleaned his tools in the laundry sink when two outside faucets with hoses were available. I found the mess after the crew had left. Possible future plumbing problem. You are so notified.

What made you choose our company:

Previous work, this is the forth wall to be done. The cement work was great but it is not recommended to clean the tools in a laundry sink when two outside faucets are available with hoses connected. I did not find the mess until the crew had left and was not too thrilled to do clean up so that laundry could be done.

Frank's Basement Systems service area
Service Area
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