Job review from in Cheektowaga, NY 14227 on 06/20/20

Overall Rating:

5  out of 5
Our Overall Service

After the concrete was installed I had a water drip coming from my A/C unit hitting the wet concrete that ended up creating a hole. I called and someone came out to fix it the next day no questions asked.

Call Representative

The few times I talked to a call representative they were very friendly and personable.

Sales Process

Very friendly, knowledgeable and personable.

Our Installation Crew

The crew was super friendly and did an great job.

The Cleanup Process

They cleaned up everything even the stairs outside going into the basement even though they didn't make a mess there.

What made you choose our company:

Sales rep was very friendly and knowledgeable. I didn't feel pressured to make a decision right away like I did with other companies. I felt like I got the most work done for my money.

Frank's Basement Systems service area
Service Area
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