Job review from in Grand Island, NY 14072 on 01/04/19

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Rick was very knowledgeable and easy to work with. He was not pushy with selling but made clear recommendations and gave justification for why a more expensive product would be better. He was creative with his solutions and individualized the plan to meet my needs.
Our Installation Crew
I was very impressed with the installation. Each day the site leader kept me informed of the scope of work for the day, what to expect, and asked if I had any questions. At the end of each day they did a walk through and updated me on what was accomplished and what needed to be done the next day. They cleaned up entirely each day, including washing the floor on their hands and knees as they exited the house. This was the best installation crew I have seen.
The Cleanup Process

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

Years in business, reputation, product line, knowledge of sales staff.

Frank's Basement Systems service area
Service Area
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