Job review from in Amherst, NY 14226 on 03/24/17

Overall Rating:

4.4  out of 5
Our Overall Service
Call Representative
Sales Process

Rick did a great job.

Our Installation Crew

Rob, Craig and all the other guys were excellent. Answered all my questions carefully, and were happy to accommodate my requests.

The Cleanup Process

Clean up efforts were ok - but please note that you can't dump concrete residue on someone's lawn. There is now a large pile of hardened concrete that's going to be hard to remove without killing the grass. Also, putting up the plastic dust barrier did not do that much to block the flow of dust around the basement and even up into the house. It might have been better to drape that plastic over all the stuff that was piled up in the basement. (Or I would have tarped it myself in hindsight.)

What made you choose our company:

Good sales rep, good warranty, fair price.

Frank's Basement Systems service area
Service Area
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