Proudly Serving Buffalo, Niagara Falls, Rochester & Nearby
About Frank's Basement Systems
Frank's Basement Systems specializes in basement waterproofing, crawl space encapsulation and repair, and residential and commercial foundation repair. We have been serving homeowners and businesses throughout Greater Buffalo, Rochester, and Western New York since 1985.
We are a member of several nationally-recognized contractor networks, including Basement Systems, Supportworks, and CleanSpace. All of the patented products that we offer are installed by trained professionals.
We provide no-cost, no-obligation estimates for homeowners.
About the Owner
Owner Frank DiMaria
Frank DiMaria is the owner of Frank's Basement Systems. He is a lifetime resident of the Western NY area who wouldn't dream of living anywhere else.
Frank started his entrepreneurial work before he graduated High School. He began as a small landscaping company and after 28 years in business grew his company to over 150 employees.
Spending my entire career working in and around homes and commercial buildings, it became clear that a huge part of making the structure safe and dry began in the basement and foundation. My company uses the best products and strives for excellence in customer service. We get the job done so it won't become an issue in the future. I always say, 'I personally guarantee your satisfaction,' and I mean it."
Frank has a wife and three wonderful children. He thanks God for them every day. He also thanks his employees for a job well done - every day.
A Special Thank You from the Owner
Dear Valued Customer,
I would like to take this opportunity to thank you for your interest in my company. Let me begin by explaining what Frank's Basement Systems can do for you and more importantly, what you mean as a potential customer to my company.
Being in this business since 1985 has taught me how to satisfy every customer. I insist that all my customers are treated like I myself would like to be treated and I have instilled the same morals and values in my staff.
I believe throughout the past years, I have earned a reputation of treating my customers with the utmost respect. Our customers are not just numbers in a book nor should any customer be treated as such. You are the most valuable assets to my company and have helped make Frank's what it is today. What is Frank's today? Frank's Drainage, Foundation Repair, and Waterproofing, and Call Mr. Plumber are a solid growing company with endless potential. We are filled with the excitement of being the absolute best we can be in service and customer satisfaction.
As the owner, I personally guarantee your satisfaction. We look forward to the opportunity to provide you with the same great service and care that has already satisfied thousands of our customers. Thank you again for your interest in Frank's. We look forward to hearing from you and will be happy to answer any questions that you may have!
Sincerely,
Frank J. DiMaria
Customer Review
Why Choose Us?
- Owner provides his personal cell phone number 24 hours a day
- 24 hour 1-on-1 phone service
- Fully insured - full liability and workman's compensation
- Customer receives 100% satisfaction guarantee every time
- Thousands of satisfied customers, thank you letters and referrals
- Provides services to the Greater Buffalo and Rochester, NY area, including Niagara Falls, Lockport, North Tonawanda, Amherst, Cheektowaga, and West Seneca
- Member of the Better Business Bureau
- Written & Transferable warranties
- World Class Customer Service department
- Locally-owned and operated for over 25 years
- Full staff of Licensed Master Plumbers
- Employees are background checked and screened
- Employees are trained and tested regularly on safety, knowledge, and customer service
- Frank's takes care of applying for all necessary permits
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